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FAQ

1. What materials are Ruf Guitars made from?
Ruf Guitars are crafted using aerospace-grade carbon fiber for the body and neck, paired with our proprietary Ruffaine composite filler. These materials provide unmatched stability, durability, and tonal consistency while eliminating the need for traditional tonewoods.


2. Why don’t you use wood?
We prioritize sustainability and innovation. Traditional wood guitars are prone to climate-related issues like warping and shrinking, while carbon fiber and Ruffaine are climate-resistant and deliver consistent performance. Additionally, by avoiding wood, we contribute to the preservation of exotic tree species.

 

3. Can I customize my Ruf Guitar?
Yes! We offer a wide range of customization options, including painted finishes, carbon patterns, cloth tops, and wood veneers. You can also choose from various neck profiles, fretboard materials, hardware, and inlay designs. Contact us to discuss your dream guitar!


4. What is Ruffaine, and how does it affect the sound?
Ruffaine is our proprietary composite filler, developed through extensive R&D to replicate and even surpass the acoustic properties of traditional tonewoods. Available in options like Plain, Brown, and Grey, Ruffaine ensures precise tonal performance while offering durability and sustainability.


5. Are Ruf Guitars affected by climate changes?
No, Ruf Guitars are highly resistant to humidity and temperature changes, thanks to their carbon fiber construction and stable materials like Richlite and Ruffaine. This ensures consistent performance, whether you're in the studio, on stage, or traveling.


6. What neck finishing options are available?
You can choose from Matching Neck finishes (satin or gloss to match the body), Transparent Carbon, or Satin Neck for gloss bodies, offering a balance of visual appeal and ergonomic comfort.


7. What fretboard materials do you use?
We use Richlite composite fretboards, a sustainable alternative to wood, made from recycled paper and phenolic resin. Richlite is highly durable, stable, and available in a variety of finishes like Black Diamond, Maple Valley, and multicolor options.


8. Can I choose custom inlays?
Yes! We offer custom inlay options, including various patterns, materials, and placements. Contact us to explore how you can personalize your fretboard.


9. Are your guitars lightweight?
Yes, our carbon fiber construction allows for lightweight designs without compromising strength or performance. Ruffaine Light guitars weight below 6,66 lb (3kg), even as low as 5 lb (2,3kg). Ruffaine Regular ones weight over 7,7 lb (3,5kg). We also offer ergonomic body profiles and lightweight builds for added comfort.


10. How do you ensure sustainability in production?
We follow a zero-waste policy, recycling carbon scraps into forged carbon finishes and minimizing reliance on natural wood. Additionally, Richlite and Ruffaine are eco-friendly materials that align with our commitment to sustainability.


11. How long does it take to produce a custom guitar?
Production times vary depending on the level of customization. While standard models are ready-to-ship or have short lead times, fully bespoke more advanced guitars may take several months. Contact us for an accurate estimate based on your build.


12. Do you ship worldwide?
Yes, we ship globally from our workshop in Warsaw, Poland. All guitars are carefully packaged and include a premium quality soft case or as an add-on a RUF Hiscox case for maximum protection during transit.


13. How can I order a guitar?
You can explore our online configurator or contact us directly to discuss your custom build. For in-stock models, browse our current selection on the website.


14. Do Ruf Guitars come with a warranty?
Yes, all Ruf Guitars come with a warranty that covers material and craftsmanship defects. Please refer to our warranty policy or contact us for specific details.


If you have any other questions, feel free to reach out! We’re always happy to help.

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